Terms and Conditions

Welcome to KheloSports! These Terms and Conditions (“Terms”) outline the rules and regulations governing your use of the KheloSports platform, including our website, mobile applications, and services. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.

1. General Information

  • Service Provider: KheloSports operates as an online platform offering sports betting, casino games, and other related services to users in India.
  • Eligibility: You must be at least 18 years old and meet the legal age for gambling in your jurisdiction to use our services.
  • Account Responsibility: Users are responsible for maintaining the confidentiality of their account credentials and ensuring all activity under their account complies with these Terms.

2. Account Registration

To use KheloSports, you must create an account by providing accurate and complete information. This includes:

  1. Personal Details: Name, email address, phone number, and date of birth.
  2. Verification: You may be required to verify your identity through documents such as government-issued ID.
  3. Single Account Policy: Each user is allowed only one account. Duplicate accounts may be suspended or terminated.

Account Suspension or Termination:
KheloSports reserves the right to suspend or terminate accounts for:

  • Providing false or incomplete information.
  • Engaging in fraudulent or illegal activities.
  • Breaching these Terms.

3. Use of the Platform

By using KheloSports, you agree to:

  • Use the platform for personal entertainment purposes only.
  • Not engage in unlawful activities or exploit the platform for unauthorized purposes.
  • Abide by all applicable laws and regulations related to online betting and gaming.

4. Responsible Gaming

KheloSports promotes responsible gaming and provides tools to help users manage their activities. Users are encouraged to:

  • Set deposit and betting limits.
  • Take breaks and self-exclude if necessary.
  • Seek support from responsible gaming organizations if needed.

For detailed information, refer to our Responsible Gaming Policy.

5. Deposits and Withdrawals

Deposits:

  • Users can deposit funds into their accounts using available payment methods such as UPI, e-wallets, and credit/debit cards.
  • Minimum and maximum deposit limits apply, as outlined on the platform.

Withdrawals:

  • Withdrawal requests are processed after account verification.
  • Users may be required to provide additional documentation for large withdrawals.
  • Processing times may vary depending on the payment method.

Important Notes:

  • Winnings cannot be withdrawn without meeting applicable wagering requirements.
  • KheloSports reserves the right to delay or withhold payments in cases of suspected fraud or policy violations.

6. Bonuses and Promotions

KheloSports offers various bonuses and promotional offers to enhance user experience.

  • Eligibility: Bonuses are subject to specific terms, including wagering requirements and expiration dates.
  • Misuse: Abuse of bonuses or promotional offers may lead to forfeiture of bonuses and potential account suspension.
  • For details, refer to the terms of each promotion on the platform.

7. Betting Rules

Placing Bets:

  • Bets must be placed within the time limits specified for each event.
  • Once placed, bets cannot be canceled or modified.

Bet Acceptance:

  • KheloSports reserves the right to refuse or limit any bet at its sole discretion.
  • Bets may be voided in cases of technical errors, rule violations, or suspected fraud.

Results and Payouts:

  • All results are determined based on official outcomes as declared by the relevant governing bodies.
  • Winnings are credited to user accounts promptly after event results are finalized.

8. Prohibited Activities

Users are strictly prohibited from:

  • Creating multiple accounts.
  • Using automated tools, scripts, or bots to manipulate the platform.
  • Engaging in collusion, match-fixing, or other fraudulent activities.
  • Attempting unauthorized access to the platform or other users’ accounts.

Violation of these rules may result in account suspension, termination, and reporting to relevant authorities.

9. Intellectual Property

All content on KheloSports, including logos, graphics, text, and software, is the property of KheloSports or its licensors. Users are not allowed to:

  • Copy, reproduce, or distribute platform content without prior permission.
  • Use platform materials for commercial purposes.

10. Privacy and Data Protection

KheloSports values user privacy and handles personal data in accordance with our Privacy Policy.

  • Personal information is used to provide services, process payments, and comply with legal obligations.
  • Data is protected using industry-standard security measures.

11. Liability and Disclaimers

No Guarantees:
KheloSports makes no guarantees about:

  • The uninterrupted availability of the platform.
  • The accuracy of information on the platform.

Limitation of Liability:
KheloSports is not liable for:

  • Losses incurred due to user error or unauthorized account access.
  • Technical disruptions beyond our control.

12. Complaints and Disputes

Filing Complaints:

  • Users can raise complaints via email or live chat.
  • Complaints must include relevant details and supporting evidence.

Resolution Process:

  • KheloSports will investigate and respond to complaints within a reasonable timeframe.
  • Disputes not resolved internally may be referred to independent arbitration.

Final Decision:
KheloSports’ decision on disputes is final and binding, subject to applicable laws.

13. Modifications to Terms

KheloSports reserves the right to modify these Terms at any time.

  • Users will be notified of significant changes via email or platform announcements.
  • Continued use of the platform after updates constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of India. Any legal disputes arising from these Terms will be subject to the jurisdiction of Indian courts.

15. Contact Information

For questions or concerns regarding these Terms, please contact us:

  • Email: [Insert Contact Email]
  • Phone: [Insert Contact Number]
  • Live Chat: Available 24/7 on the platform.

By using KheloSports, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Enjoy a safe and responsible gaming experience!